Military Personnel

Services We Offer

Hours of Operation

Mon-Fri
7:30 a.m. to 3 p.m.
WALK-IN HOURS: 0730 – 11:00 AM

Closed
Weekends, Training days (every 3rd Thu of the month), AFGSC Family Days, Goal Days & Holidays

DSN: 846-2354, Option 3/ 846-2017

DSN: 846-2354, Option 1 & 2/ 846-2017

Email: 377FSS.FSPS.Workflow@us.af.mil

Personnel with appointments will take priority.

To make an appointment go to: ID Card Office Online (osd.mil)

Did you know we have a IDRenew Kiosk for retirees & dependents? Make your wait time shorter by stopping by our section and utilizing the Blue IDRenew Kiosks in the front lobby:

What will you need to utilize the IDRenew Kiosk?:

How does the kiosk work?

Step 1: Have your sponsor certify a DD Form 1172-2 (Located next to the kiosk)

Step 2: Use the Kiosk to submit your application

Step 3: The MPF will send you an email when your ID card is ready for pick-up

NOTE: If you do not pick up your ID card in 30 calendar days your ID card will automatically terminate and all items will need to be re-accomplished

You will need 2 forms of identification

Both IDs must be approved forms of IDs
Names on both IDs must match exactly
Neither ID can be expired or cancelled

Less common documents you might need as applicable:

A lost or stolen memorandum
Retirement orders if you if you or the sponsor is retiring
A letter from the registrar if dependent is over 21 years old and in school
DD Form 1375 if dependent is due to medical conditions
Medicare card if sponsor or spouse is turning 65

Hours of Operation

Mon-Fri
7:30 a.m. to 3 p.m.
Closed
Weekends, Training days (every 3rd Thu of the month), AFGSC Family Days, Goal Days & Holidays

DSN: 846-2354, Option 4/ 846-2017

Email: 377FSS.FSPD.Workflow@us.af.mil

FOR PASSPORTS: Make an appointment for passports by emailing us at 377 FSS Force Management and Passports at 377FSS.FSPM.Workflow@us.af.mil

Located in Building 20245

Hours of Operation

Mon-Fri
7:30 a.m. to 3 p.m. (By appointment only)
Closed
Weekends, Training days (every 3rd Thu of the month), AFGSC Family Days, Goal Days & Holidays

DSN: 846-2354 , Option 3 & Option 4

FOR PASSPORTS: Make an appointment for passports by emailing us at 377 FSS Force Management and Passports at 377FSS.FSPM.Workflow@us.af.mil

Located in Building 20245

Please review the link below before requesting an official passport for eligibility:

https://www.fcg.pentagon.mil/fcg.cfm

Please review the link below for Visa Application if FCG recommends requirement:

https://passportmatters.army.mil/Agent_Resources/ArmyNavy.aspx

Important Links

• Update CAC Certificates Steps

• Social Security Number Removal – Info

• National Military Personnel Records – Info

Dependant Lost/Stolen ID

Bring two current forms of ID issued by state, federal or local government; SOFA Agreement; SPOT LOA; and DD Form 1172-2 requesting the overseas card. Forms must be properly filled out or they may be rejected. All walk-in customers are seen on a first come, first serve basis. Wait times for walk-ins can vary depending upon the number of customers waiting for service. Appointments take priority over walk-in customers. Appointments are highly recommended to avoid the possible wait. You will be seen within minutes of your scheduled time. Please keep a copy of your appointment confirmation. All customers must have two forms of ID to get a new ID card made. This applies to all customers, including children over 10 years of age. Customers who are 18 years and older must provide at least a state or government issued photo ID. See link ‘What do I need to bring?‘ for acceptable forms of ID. If your Military Sponsor is unable to accompany you to your visit, a valid “General” or “Special” Power of Attorney will allow you to conduct business on your sponsor’s behalf. You may also provide a signed and verified DD Form 1172. See link ‘CAC/Military ID Card FAQs’ for obtaining a DD 1172. You may renew your CAC or Dependent ID Card 30 DAYS prior to the expiration date on the card. Sponsor or spouse with Power of Attorney, Current ID Card, and an additional form of ID is required. See Form I-9 for acceptable forms of ID. See link ‘CAC/Military ID Card FAQs’ for obtaining a DD 1172 Airmen/Soldiers/Sailors/CIV/CRT: Airmen/Soldiers E-4 and below: must have a counseling statement signed by an E-7 or above, SF Report and 2 valid forms of ID. Airmen/Soldiers E-5 and above, Civilians and Contractors: must have 2 valid forms of ID and SF Report. (PART 1) Must have 2 forms of ID (one form of ID must be a federal or state issued photo ID). Sponsor must be present or a Special or General Power of Attorney or DD Form 1172 signed by the sponsor. See link ‘CAC/Military ID Card FAQs’ for obtaining a DD 1172 (PART 2) This applies to all customers, including children over 10 years of age. Customers who are 18 years and older must provide at least a state or government issued photo ID. See Form I-9 for acceptable forms of ID.

Civilians Deploying Overseas

Contractors Deploying Overseas